PC Orders: Every PC we create is custom-built, unless it is advertised as “ready to ship”. Ready To Ship means that the PC is either fully prebuilt, or that we are ready to complete the build very quickly, in date order, according to our current order queue. This generally occurs within 1-3 business days. During peak season (Black Friday through Christmas into January), the estimated dispatch time for Ready To Ship systems may average approximately 3-5 business days, although the majority will ship more quickly than this.
For custom PCs, we receive your order, process it, assemble and stress test every system, and aim to dispatch all systems in approximately 3 to 5 business days. Please note this is an estimate or average time from the date on which an order is placed to the date it is dispatched, not a decisive guarantee. Higher tier builds, specialised components, periods of high demand or other factors may alter this estimate.
If time is of the essence, expedited build and shipping services may be purchased if they are available on the listing.
Otherwise, the wait will be worth it, we promise.
Accessories and Components: Unless otherwise stated on the listing, peripherals and components are subject to approximate 1 business day handling times and will ship as soon as possible.
We use the Australia Post Parcel Post network for the regular shipping of Hive, Stinger and Patriot desktop PCs, laptops, peripherals and component orders. Australia Post, StarTrack or other shipping services may be used for expedited shipping options at our discretion. Once in transit, delivery dates may vary; check www.auspost.com.au for their latest advice regarding Parcel Post deliveries from South Australia to your location, particularly during the festive peak season.
Due to their size, M.O.A.Bs are shipped via StarTrack, on a pallet. It is recommended that at least two people are present for delivery of M.O.A.B. systems. Your dedicated account manager will contact you post-purchase with details of delivery for these beasts!