Your estimated shipping timeframe is shown right above in the Dispatch Time heading of your order summary.

Once logged in, you can also track exactly where your PC is in the process using the status progress bar, from Order Placed all the way to Shipped. We'll keep things moving and keep you updated at every stage!

Once your system is packed and booked with the courier, we’ll send you a tracking email. If your order is marked as “Shipped” but you haven’t received tracking within 24 hours, get in touch and we’ll sort it out as quickly as possible.

We ship all orders from Adelaide, South Australia, so delivery times will depend on where you’re located.

The best way to check estimated delivery timeframes is through Australia Post, using Lonsdale, SA 5160 as the origin. You can view their delivery speeds and coverage here.

If you're local to Adelaide, we offer free local pickup from Lonsdale, SA 5160. Just reply to your confirmation email or call us on 1300 804 555 to arrange it - we’ll refund your shipping cost once pickup is confirmed.

For info on how long it takes to build your system before it ships, check out our full policy here.

Still have questions, or want to add an upgrade before your PC ships? Reach out - we’re happy to help.

If you've purchased a peripheral such as a monitor, keyboard, or mouse along with your PC, they may ship out on the same day or within the next business day, before the PC is dispatched.

In some cases, all items may be collated and shipped together - it depends on timing and stock availability.

Either way, you’ll receive tracking updates for everything once it’s on the move!

You can make changes to a PC order while it is in the Queued phase. After this, editing will be locked.

If you need to update your billing or delivery details, please contact us on 1300 804 555 or via email at [email protected].

If this is your first gaming PC - or you just want a quick refresher - we’ve got setup walkthroughs to get you up and running.
Check out our Stinger guide here.
Check out our Patriot guide here.
Check out our M.O.A.B guide here.

You’ll find your Windows product key on the tax invoice/packing slip, which is included in your accessories box. It’s printed near the bottom of the page.

You can also access your tax invoice digitally - just scroll to the top of this page, and you’ll find it above the order summary. If it’s missing, check your shipping confirmation email for a PDF version, or get in touch and we’ll send it through.

To activate Windows:

Open Settings
Click System > Activation
Click Change Product Key
Enter your Windows code, then hit Activate

Once that’s done, your Windows will be fully activated and ready to roll!